Policy Overview

Refunds and cancellations are primarily governed by airline fare rules. ClearToBook does not define fare-level refundability independently of the airline policy attached to your booked ticket.

Before Cancellation

  • Check fare conditions shown during booking and in your confirmation details.
  • Some fare classes are fully non-refundable, while others allow partial refund.
  • Airline cancellation charges and fare difference rules can apply.

Processing Timelines

  • Once accepted by airline/partner systems, refunds are processed to the original payment mode.
  • Actual credit timelines depend on the airline, payment gateway, and issuing bank.
  • Service fees, convenience fees, and payment charges may be non-refundable unless required by law.

Special Cases

  • For no-show bookings, refunds (if any) are decided as per airline fare rules.
  • For flight cancellations by airline, options may include alternate flight or refund subject to airline advisories.
  • In events like weather disruption or regulatory actions, airline policy will prevail.

Need Help?

For active support on your booking, visit Customer Support or Contact Us.